Privacy Policy
Effective Date: November 30, 2024
Apex Realty and Consulting Group (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information and your rights as a California resident under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
1. Information We Collect
We may collect the following categories of personal information:
Identifiers: Name, email address, phone number, and other contact information.
Professional Information: Job title, company name, and industry.
Commercial Information: Records of products or services purchased, obtained, or considered.
Internet or Network Activity: IP address, browsing history, and interactions with our website.
Payment Information: Billing and payment details for transactions.
Sources of Information:
We collect this information directly from you (e.g., when you fill out forms or complete transactions) or automatically through your interactions with our website (e.g., through cookies).
2. How We Use Your Information
We use your personal information for the following purposes:
To provide and manage our services.
To respond to your inquiries and provide customer support.
To process transactions securely.
To analyze website usage and improve functionality.
To comply with legal and regulatory obligations.
Sensitive personal information (e.g., payment details) is used solely for processing transactions and is not used for marketing or promotional purposes.
3. Sharing of Personal Information
We do not sell personal information or share it with third parties for marketing or promotional purposes.
However, we may share personal information with:
Service Providers: To help us deliver services, such as IT support, payment processors, and analytics providers. These providers are contractually obligated to use your data only for specified purposes.
Legal Authorities: To comply with legal obligations, respond to lawful requests, or protect our rights and interests.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze website traffic. These technologies may collect information such as your IP address and browsing behavior.
Managing Cookies:
You can control cookies through your browser settings. For more information on how to manage cookies, please refer to your browser’s help documentation.
5. Your Privacy Rights (California Residents)
If you are a California resident, you have the following rights under the CCPA and CPRA:
Right to Know: Request details about the personal information we collect and share.
Right to Delete: Request deletion of your personal information, subject to legal exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt-Out of Sale or Sharing: We do not sell or share personal information as defined under California law.
Right to Limit Use of Sensitive Personal Information: Sensitive personal information is only used to fulfill service requests or comply with legal requirements.
Right to Non-Discrimination: Exercise your privacy rights without being denied services or charged a different price.
How to Exercise Your Rights:
You can submit your request by:
Emailing us: Joaquin.monjaraz@apexrcg.com
Calling us: (714)-909-3323
We may verify your identity by requesting additional information (e.g., email, phone number) to process your request. Requests will be fulfilled within 45 days, with an extension of up to 45 additional days if needed.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods depend on the type of information and its use.
7. Data Security
We implement reasonable security measures to protect personal information, including encryption technologies and secure access controls. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically. When we make significant changes, we will notify you via email and update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
9. Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under the age of 16.
Children Under 13: In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete such information promptly and in accordance with applicable laws.
Children Aged 13–16: For minors aged 13 to 16, California law requires affirmative opt-in consent before the sale of their personal information. However, we do not sell personal information, as defined under California law.
How to Report an Issue:
If you believe that a child under the age of 16 (or 13, where applicable) has provided us with personal information, please contact us at:
Email: Joaquin.monjaraz@apexrcg.com
Phone: 714)-909-3323
We will promptly investigate and delete any personal information collected in violation of this policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us:
Email: Joaquin.monjaraz@apexrcg.com
Phone: (714)-909-3323